Order Process

At The Quality Life, Inc., we make ordering simple, transparent, and personalized.
Whether you are purchasing small-batch co-branded gifts or placing a large OEM custom order, our process is designed to ensure clarity, quality, and satisfaction every step of the way.

We collaborate closely with every client — from the initial inquiry to the final delivery — to make sure each order reflects your brand’s standards and goals. Below are our two standard order options and their step-by-step workflows.

             

Option 1 — Small-Batch Wholesale / Co-Branded Gift Edition

For businesses and clinics who want to start small or provide elegant, ready-made gifts.

Step 1: Inquiry / Request Quote

Contact us through our website form or email with your quantity, purpose, and delivery timeline.

Step 2: Product & Packaging Selection

Select your preferred product model, color, and packaging style.

Step 3: Quotation Confirmation

We’ll send you a detailed quotation including unit pricing, production lead time, and estimated shipping cost.

Step 4: Payment & Credit Policy

Once you confirm your order, payment can be made in full or with a deposit. 

Step 5: Production & Quality Control

Your order is prepared and inspected to meet our quality standards before packaging and shipment.

Step 6: Shipping & Delivery

Orders are shipped worldwide via DHL, FedEx, or UPS, complete with tracking information.

 

 

 

Option 2 — OEM Custom Branding / Private Label

For clients seeking full logo customization, exclusive design, and large-scale production.

Step 1: Consultation & Design Brief

Share your logo, color preferences, brand guidelines, and target audience.

Step 2: Digital Mock-Up / Design Approval

We prepare digital mock-ups for your review and approval before production begins.

Step 3: Quotation & Contract

You’ll receive a complete quotation including unit cost, production time, and payment schedule.

Step 4: Sample Confirmation (Optional)

If needed, we produce a physical or digital sample for final approval.

Step 5: Production

Once the design and payment terms are approved, full production begins under strict quality control.

Step 6: Quality Inspection & Packaging

All products are thoroughly inspected and packed in your custom-designed packaging.

Step 7: Shipment & Delivery

Orders are shipped by sea or air freight. Export and compliance documentation are provided for all shipments.