1. How long are shipping times?

Your products will ship within two days of your order, and then take up to two weeks to reach your doorstep. Each product at The Quality Life has an estimated delivery time that you can find in the product description.


  1. What's your return policy?

Please return to the following address:

The Quality Life, Inc.

20-47 129th Street,

College Point, NY 11356


  1. Can I cancel my order?

Cancellation is acceptable  within 24 hours from the time when order was placed. 


  1. What happens if I receive the wrong item?

If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you ordered -- then simply notify us, and we’ll give send you a new one.


  1. Do you offer exchanges?

We do offer exchanges. However, if for any reason you didn’t get the exact product you ordered, just let us know and we’ll get you a new one.